Aster Care is a Portsmouth-based agency that provides 24 hour nursing care to people with long-term health conditions. Their team of clinically trained care workers deliver this in people’s own homes as a viable alternative to going to a nursing home.
Aster Care’s management team work out of an office in Hilsea.
Our Approach And Solution
Following a free audit of Aster Care’s fire safety procedures it was identified that they required fire extinguisher training.
Our fire extinguisher training includes understanding which extinguisher to use on different types of fire, judging whether it is safe to tackle the fire and practical use of extinguishers.
The training for Aster Care was carried out during COVID-19. We used their garden area to socially-distance and follow COVID-safe procedures to cover both the theory and practical elements of the course. This included using our gas rig to create a controlled fire on which the team could practice techniques for using each type of extinguisher.
The training was absolutely brilliant
“Benfield Fire Safety has helped us to respond to all our fire safety needs as a business. Jason started by offering us a free audit over the phone, which prompted me to get on and do a fire safety assessment.
“This highlighted that we needed fire extinguisher training to update our risk assessments and procedures.
“We asked Benfield Fire Safety to come in and the training was absolutely brilliant. Kevin explained everything simply, without talking down to us.
“Fire is an ever present risk. Whether COVID is here or not, training and updating health and safety policies has to happen.
“Our office is in a house and the training took place in the garden. We hardly thought about COVID because the training is run in such a way that we were socially distanced anyway.”