Fire Extinguisher Training: 10 Common Mistakes Employees Make (And How Proper Training Prevents Them)

The Biggest Mistake Isn’t Using A Fire Extinguisher, It’s Not Knowing How

When a fire breaks out in the workplace, having fire extinguishers on site is only part of the solution. Employees also need to know when it’s safe to use them, which extinguisher is appropriate, and when evacuation is the safest course of action. That’s where professional Fire Extinguisher Training makes all the difference.

Without proper training, even well-meaning employees can make mistakes that put themselves and others at risk. In this guide, we’ll look at 10 of the most common fire extinguisher mistakes in the workplace and explain how professional training helps prevent them, creating a safer and more confident workforce.

A Quick Answer For Employers

Fire Extinguisher Training helps employees understand when it is safe to tackle a small fire, how to choose the correct extinguisher for different fire classes, and when evacuation is the safest option. Without practical training, even well-intentioned employees can make mistakes that increase the risk of injury, property damage or fire spreading. Investing in professional workplace training equips staff with the knowledge and confidence to respond appropriately while supporting your wider fire safety procedures.

Why Fire Extinguisher Training Matters

Fire extinguishers are often viewed as the first line of defence against a small, contained fire. However, they’re only one part of an effective fire safety strategy. Employees also need to understand how fires develop, the different classes of fire, and the limitations of each type of extinguisher.

In many workplaces, people have never used a fire extinguisher before. Faced with a real emergency, uncertainty can quickly lead to hesitation or poor decision-making. Professional Fire Extinguisher Training provides practical experience in a controlled environment, helping employees understand both the correct techniques and the situations where using an extinguisher would be inappropriate.

Well-trained employees are not expected to become firefighters. Instead, they’re taught how to recognise risks, protect themselves and others, and make safe decisions based on the circumstances.

Mistake 1: Using The Wrong Type Of Fire Extinguisher

One of the most common mistakes is reaching for the nearest extinguisher without considering what type of fire they’re dealing with.

Different extinguishers are designed for different fire classes. For example, an extinguisher suitable for ordinary combustible materials may not be appropriate for electrical equipment or flammable liquids. Choosing the wrong extinguisher can make the situation worse or fail to extinguish the fire altogether.

Professional Fire Extinguisher Training teaches employees how to identify common fire classes, understand extinguisher colour coding and recognise which extinguisher is appropriate for different workplace risks.

Mistake 2: Waiting Too Long Before Taking Action

Hesitation is a natural response during an emergency, particularly if someone has never experienced a workplace fire before.

Employees may spend valuable time deciding what to do, looking for instructions or waiting for someone else to act. By the time action is taken, the fire may have developed beyond the stage where it can be safely controlled with a portable extinguisher.

Training improves confidence by familiarising staff with emergency procedures before an incident occurs. This means employees are more likely to respond calmly, follow established procedures and make quicker, safer decisions.

Mistake 3: Attempting To Fight A Fire That Is Already Too Large

A fire extinguisher is designed to deal with small fires during their early stages. It is not intended for tackling large or rapidly spreading fires.

One of the biggest misconceptions is that employees should always try to extinguish a fire. In reality, personal safety must always come first. If the fire is spreading quickly, producing significant smoke, blocking escape routes or cannot be controlled immediately, evacuation is the correct course of action.

Professional Fire Extinguisher Training places just as much emphasis on recognising when not to use a fire extinguisher as it does on using one correctly. Understanding this distinction helps reduce unnecessary risks during an emergency.

Mistake 4: Standing Too Close To The Fire

In a stressful situation, employees may move too close to the fire before using the extinguisher. This can expose them to heat, smoke, flames or unexpected flare-ups.

Fire Extinguisher Training teaches staff how to approach a small fire safely, maintain an appropriate distance, and keep a clear escape route behind them. This is important because conditions can change quickly, even when a fire appears manageable at first.

The aim is not to encourage risk-taking. It is to help employees understand how to assess the situation calmly and avoid putting themselves in danger.


Mistake 5: Not Knowing The PASS Technique

Many people have seen a fire extinguisher, but far fewer know how to use one correctly under pressure. A common method taught during Fire Extinguisher Training is the PASS technique:

Pull The Pin

This breaks the tamper seal and prepares the extinguisher for use.

Aim At The Base Of The Fire

Aiming at the flames is a common mistake. The extinguishing agent needs to be directed at the base of the fire, where the fuel source is.

Squeeze The Handle

This releases the extinguishing agent in a controlled way.

Sweep From Side To Side

Sweeping across the base of the fire helps cover the burning material more effectively.

Without practice, employees may forget these steps or use the extinguisher inefficiently. Training helps turn the process into something clearer, more familiar and easier to follow during a real emergency.

Mistake 6: Forgetting To Keep An Escape Route Clear

An employee should never position themselves where the fire is between them and the exit. In an emergency, this can leave them trapped if the fire spreads, smoke increases or the extinguisher does not work as expected.
Professional training reinforces the importance of always keeping a safe exit route behind you. Before attempting to use a fire extinguisher, employees should quickly check that they can leave immediately if the situation changes.

This is one of the most important lessons in workplace fire safety. The priority is always to protect life first, then property where it is safe to do so.


Mistake 7: Assuming Every Employee Knows What To Do

It’s easy to assume that someone with previous workplace experience has already received Fire Extinguisher Training. However, training standards vary between organisations, and some employees may never have received practical instruction at all.

Relying on assumptions can leave significant gaps in your workplace fire safety arrangements. New starters, temporary staff and contractors may all have different levels of knowledge and confidence.

Regular Fire Extinguisher Training helps ensure everyone understands the same procedures, knows their responsibilities and can respond consistently if an emergency occurs. It also provides an opportunity to refresh knowledge as workplace layouts, equipment or fire risks change over time.

Mistake 8: Failing To Recognise When Evacuation Is The Safest Option

One of the biggest misconceptions is that every fire should be tackled with a fire extinguisher. In reality, there are many situations where immediate evacuation is the only safe response.

If a fire is spreading rapidly, producing heavy smoke, involving hazardous materials or blocking escape routes, employees should leave the building, activate the fire alarm if necessary and follow the organisation’s emergency procedures.

Professional Fire Extinguisher Training reinforces that using an extinguisher is always optional, never an expectation. Employees should only consider tackling a fire if it is small, they have received suitable training, they have the correct extinguisher available and they can retreat safely at any time.

Understanding these limits helps prevent unnecessary risks and ensures personal safety remains the highest priority.

Mistake 9: Believing Fire Extinguisher Training Is A One-Off Exercise

Even employees who have completed Fire Extinguisher Training in the past can forget important information over time, particularly if they’ve never needed to use a fire extinguisher in a real situation.

Workplaces also evolve. Staff change, equipment is replaced, layouts are altered and new fire risks may be introduced. Without refresher training, employees may lose confidence or become unfamiliar with current procedures.

Regular training sessions help reinforce best practice, refresh practical skills and ensure employees remain prepared should an emergency arise. For many organisations, refresher training forms an important part of maintaining a strong fire safety culture rather than simply meeting minimum expectations.

Mistake 10: Treating Fire Extinguisher Training As A Box-Ticking Exercise

Perhaps the most significant mistake employers can make is viewing Fire Extinguisher Training purely as a compliance requirement.

Effective training isn’t simply about showing employees where extinguishers are located or asking them to watch a presentation. It should help people understand fire risks within their own workplace, recognise when it is safe to intervene and build the confidence to make informed decisions under pressure.

Quality training is practical, engaging and tailored to the environment in which employees work. Whether that’s an office, warehouse, manufacturing facility, school or commercial premises, the scenarios and advice should reflect the real risks staff are likely to encounter.

By investing in meaningful Fire Extinguisher Training, employers aren’t just helping employees understand how to use a fire extinguisher. They’re supporting a safer workplace where people know how to react appropriately, protect themselves and assist in preventing small incidents from escalating where it is safe to do so.

Help Your Employees Respond With Confidence

While it’s impossible to eliminate every fire risk, you can ensure your employees are better prepared to respond safely if an incident occurs. Professional Fire Extinguisher Training gives staff the practical knowledge to recognise different types of fire, understand when it is safe to use an extinguisher, and, just as importantly, know when evacuation is the safest course of action.

At Benfield Fire Safety, we deliver practical, engaging Fire Extinguisher Training designed around your workplace and the risks your employees may face. Led by experienced fire safety professionals, our training helps businesses build confidence, improve emergency preparedness and support a stronger culture of workplace fire safety.

Fire Risk Assessments for Residential Premises

Benfield Fire Safety offer Type 1 & Type 3 assessments (ie non-destructive assessments) for residential buildings - see notes below on What are the types of Fire Risk Assessments for Residential Buildings. Every business premises is different - we therefore provide a bespoke costing for each premises

Enquiry Form - Fire Risk Assessment, Residential Premises:

Name(Required)
Email(Required)
Company address:
Address of premises to be fire risk assessed:
I require quotation for:
When do you need your Fire Risk Assessment to be undertaken?

Fire Risk Assessments for Business Premises

Every business premises is different - we therefore provide a bespoke costing for each premises

Enquiry Form - Fire Risk Assessment for a business premises:

Name(Required)
Email(Required)
Company address:
Address of premises to be fire risk assessed:

Outdoor

The real thing … practice with our real live flame simulator

Controlled and supervised by our experienced instructors, this is real practice at putting out a real fire.

We simply need at your workspace:

Benfield-fire-safety---Easterlea-24

Indoor

Practice your strategy whilst being eco friendly!

Our digital simulator with smoke goggle enhancement requires your staff to practice the correct choice of extinguisher and the correct extinguishing technique to extinguish the flame successfully. Feedback from our instructor will help your staff to make decisions and dynamically assess the situation. It is a chance for your staff to practice the full sequence of door checks before entering a room, keeping themselves safe by protecting their eyes and closing doors behind them.

A great way to empower your staff to know what to do in their own workplace, and suitable for training whatever the weather!

We simply need at your workplace:

Fire Safety Awareness Training