Testimonials

Great and delivered in an excellent way

“We have had a few new members of staff and, with our previous training being due for renewal, it was my responsibility to keep things up to date.

“The fire marshal training was great and delivered in an excellent way. You can tell Jason has a passion for what he does and a wealth of knowledge. He uses powerful visuals to get his message across about the impact of fire in the work place. The whole room went silent during the presentation and the feedback from everyone that attended has been really good.”

The training was absolutely brilliant

“Benfield Fire Safety has helped us to respond to all our fire safety needs as a business. Jason started by offering us a free audit over the phone, which prompted me to get on and do a fire safety assessment.

“This highlighted that we needed fire extinguisher training to update our risk assessments and procedures.

“We asked Benfield Fire Safety to come in and the training was absolutely brilliant. Kevin explained everything simply, without talking down to us.

“Fire is an ever present risk. Whether COVID is here or not, training and updating health and safety policies has to happen.

“Our office is in a house and the training took place in the garden. We hardly thought about COVID because the training is run in such a way that we were socially distanced anyway.”

I wouldn’t use anyone else

“Some new members of staff joined us this summer so we decided to train the whole team of more than 20.

“We were really lucky because the weather was lovely so we did the training in the garden. Kevin taped-off an area where he stood and delivered the training.

“When it was each team member’s turn to do the practical exercises they went in to the area and Kevin stood back at a safe distance. We felt very comfortable with how the training was run.

“The Benfield Fire Safety team are so professional. Their knowledge is extensive and the way they interact with the staff is brilliant.

“Jason is very thorough and helpful. I know I can call or email him at any time outside of our training and assessments, and he always helps where he can. I wouldn’t use anyone else.”

Helpful, efficient and reliable

“I asked Jason to do a survey of my HMO, which I let out in Southampton. He pointed out what needed to be done very politely and gave me a full report. He was helpful, efficient and reliable.

“Even now I can call him if there’s anything I want to ask. It’s no problem at all. Jason has given me great service and you can’t ask for more than that.”

Very Engaging Training

“I’ve done fire warden training with other companies and the trainers can come across as quite officious. This is the first time we have used Benfield Fire Safety, so we weren’t sure what to expect, but it was very different.

“Ian didn’t take himself too seriously while delivering the training and this made it very engaging. We paid more attention and took more in. When we went outside to use the extinguishers it was fun at the same time as being informative.

“We would 100% recommend fire warden training with Benfield Fire Safety to other people.”

Nothing is too much trouble

“Our staff are always ready to do what is necessary in an emergency, but thanks to Benfield Fire Safety’s training they feel much more confident about the right actions to take if a fire occurred.

“Jason explains the training in a way that everyone can understand, but it isn’t generic. He makes a point of getting to know you and tailoring the training to your business. He’s also very flexible and works around day and night shifts to make sure the whole team can take part. When a new maintenance manager started, Jason made a point of coming in to meet him.

“Nothing is too much trouble; Jason is always on hand to help us.”

The sessions are well-planned, interesting, relevant and practical.

“Benfield Fire Safety has provided practical fire safety training and fire warden training to Autism Hampshire staff since early 2017.

“The sessions are well-planned, interesting, relevant and practical. Staff particularly enjoy using the fire extinguishers. Benfield Fire Safety are very accommodating and have tailored their training to meet the needs of this organisation.

“Autism Hampshire highly recommends Benfield Fire Safety to any organisation wishing to deliver fire safety training to their staff.”

Extremely helpful and knowledgeable

“Jason is extremely helpful and knowledgeable; he understands the challenges associated with fire safety in a Grade II ‘star’ listed building. He is very diligent about ensuring we’re compliant with fire safety regulations. Jason is firm but fair and addresses all issues with solutions. He explains his thinking well and doesn’t just tell us what we need to do; he also explains why, and this enables us to have confidence in him.

“The fire safety training is excellent, and our staff are always fully engaged in the learning process.”

I happily recommend Benfield Fire Safety

“I happily recommend Benfield Fire Safety. They provide and help us keep track of our fire risk assessment and fire safety training.

“Our fire risk assessment is booked in by them every year and is available online to view any time we need to. The fire safety training is of a high standard, delivered by an experienced team, and our staff think the training is very good. The team is flexible; delivering the training sessions during the day and evenings to suit our different shift patterns. The content is reviewed and adapted to our needs. Benfield Fire Safety manage when we need training and they book our training dates in advance, so we have all the sessions planned in. The training is very practical delivered inside using digital LED equipment and smoke goggles as well as outside using a controlled real fire and fire extinguishers.”

Very approachable and professional

“Jason and his team at Benfield Fire Safety provide a range of annual services. Our staff are engaged with the fire safety training and the content is updated and made relevant to our needs. Their learning and our fire safety plans are tested via a facilitated fire evacuation drill and Jason provides a debrief afterwards to evaluate the effectiveness of our performance.

“The fire risk assessments are clearly presented and easy to follow. There is a timeline for any works to be completed, which is useful.

“Jason is very approachable and professional; he’ll sort out any queries and problems. With regard to training and other services, he’s very accommodating and flexible with dates to fit in around our needs. I highly recommend Benfield Fire Safety.”

Excellent training session

We have always done our fire training in-house with our own excellent trainer, but on this occasion, I was looking for specific training for my senior team of nurses who are fire wardens. On meeting Jason I realised that he understood the care business and our training needs and would be able to support us. He delivered an excellent training session for our fire wardens, which was followed by a practical hands-on fire extinguisher session outside. This was attended by staff from various departments. They all thoroughly enjoyed the experience, using the equipment Jason brought with him. It is invaluable to have the opportunity to use real fire extinguishers to see how they handle and to build confidence for an occasion that you hope will never happen.

I would recommend Benfield Fire Safety to you for all your fire training needs.

Professional and knowledgable

We moved to new premises and approached Benfield Fire Safety to carry out our fire marshal training. Jason was professional and knowledgeable and delivered the course at the right level for us. We all enjoyed carrying out fire safety scenarios and fire extinguisher training outside. It was good for us to put into practice what we had learned. Thank you for making the course so interesting and enjoyable. We would highly recommend you to anyone for fire safety training.

Interesting and relevant training

We interviewed several fire safety companies and chose Benfield Fire Safety because they were the most professional and offered interesting, realistic and relevant fire safety training. The use of “faux” fires that staff extinguish coupled with a fire evacuation means that if they ever encountered a fire – they would actually remember their training and be able to apply the safest solution. The feedback received from staff could not be better; they are interested in attending and learn from the sessions. We cannot conduct a mock evacuation of our residents but the staff can be trained on how to do so safely and it has helped them to feel confident in the event of an emergency.

The fire risk assessments and fire evacuation plans for each of our care homes are thorough and easy to follow for all to use, and for us as owners to see where we need to make changes and invest.

Fabulous Support

Benfield Fire Safety provides fabulous support to Ronald McDonald House Southampton and to the charity as a whole. Jason offers fantastic training and advice and his knowledge is second-to-none. Benfield Fire Safety has supplied fire safety training and consultancy for our Southampton House and for the wider charity as an approved supplier, offering a whole host of different training and fire risk assessments. Thank you to Jason and his team for their dedication, professionalism and support.

Extremely Knowledgeable

Benfield Fire Safety has been our fire safety partner for a number of years. The team is extremely knowledgeable, and they conduct the training and fire risk assessments to a very high standard. The training is tailored to our specific requirements and presented professionally. Following the training, our staff understand what is required from them and they have the right skills, knowledge and confidence going forward.