Elizabeth Lodge is a privately-owned rest home in Alverstoke in Hampshire. It looks after up to 18 residents in a home-from-home environment, giving them independence and security within spacious accommodation and grounds close to the sea.
Our Approach And Solution
Elizabeth Lodge has been receiving training and support from Benfield Fire Safety for a number of years.
We carry out an annual Fire Safety Assessment and most recently have delivered fire safety awareness training for rest home staff and new joiners during the summer of 2020.
This involved practical training delivered in a socially-distanced format during COVID-19. We gave each member of the team one-on-one time with our state-of-the-art equipment so that their training fully prepared them to deal with fire emergencies.
I wouldn’t use anyone else
“Some new members of staff joined us this summer so we decided to train the whole team of more than 20.
“We were really lucky because the weather was lovely so we did the training in the garden. Kevin taped-off an area where he stood and delivered the training.
“When it was each team member’s turn to do the practical exercises they went in to the area and Kevin stood back at a safe distance. We felt very comfortable with how the training was run.
“The Benfield Fire Safety team are so professional. Their knowledge is extensive and the way they interact with the staff is brilliant.
“Jason is very thorough and helpful. I know I can call or email him at any time outside of our training and assessments, and he always helps where he can. I wouldn’t use anyone else.”